Objectives
- Managers know the big picture on the running business unit.
- Managers understand all aspect on business functions across finance, operation, marketing, learning/growth and customer.
- Managers can align with other dept and creating internal value chain
- Managers can improve its department performance by executing project improvement plan
Day 1: Strategic level and Helicopter View
- Results of research on: Why companies can be successful.
- From 7s to BSC.
- The latest research: 7 essentials of high growth companies ( David G. Thomson)
- Results of research on: Why even successful companies could fail.
- From Billion Dollar Lessons to
- How the Mighty Fall ( Jim Collins )
- Differentiate ( Uniqueness ) or Die
- 5Cs : Company – Customers- Competitors – Changes – Collaboration
- Achieving Vision and Mission through Strategy Map and Balanced Scorecard
- Business Model – Source of Revenues
- Strategies for riding a tidal wave of business 2011 + Cases
Day 2 : Turning Strategy into Execution
- Customer Centric for All Manager
- How customers think
- Indonesian consumer behaviors
- 3 segments
- Strategy for each segment ( Treacy Wieserma )
- Understanding Marketing Metrics
- Internal Process / Operations Management for All Managers
- Process analysis / Process FlowChart
- Measuring Process Performance
- Improving Quality : DMAIC and ServQual
- Supply Chain Strategy
- Leveraging Human Capital for All Managers
- Memotivasi manager non HR untuk turut memikirkan SDM
- Internalizing Corporate Culture in each Business Unit
- Small Project Management in Business Unit for Continuous Improvement
- Project Initiation
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- Finding gaps : problem OR opportunity
- Funneling and prioritizing
- General Aims: Project Objective (what will be achieved by when)
- Initial Risk(s)
- Project Deliverables (what will be delivered by when)
- Shareholder analysis
- Success Criteria (what will meet or exceed the expectation of each stakeholder)
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- Deliverable / Output:
- Strategy Map and Balanced Scorecard
- Pemilihan Marketing Strategy
- 1-page Strategic Planning ( used in Astra and Triputra )
- Motivating employees with NON-MONETARY approach
- Small Project (Revenue Improvement OR Cost Reduction )